Last Modified: 23 April 2024

Introduction

Ensuring the privacy and security of your personal information is paramount to us. This Privacy Policy outlines our commitment to safeguarding your data and explains how we collect, use, and share information when you utilize our online asset tokenization platform (referred to as the “Platform”) or our agent’s platform for TrueUSD. By using the Platform, you agree to this Privacy Policy. If you do not agree with our policies and practices, please refrain from using the Platform. This Privacy Policy is an integral part of our Terms of Use.

Users of the Platform

Individual users must be adults aged eighteen (18) years or older to register with us. Individuals under eighteen (18) years of age are not permitted to use the Platform or provide information on it.

Institutional users registering on behalf of an institution affirm that they are authorized representatives of said institution. This Privacy Policy binds the institution and applies to personal information provided or to be provided by or on behalf of the institution.

What Data Are Collected?

We collect various types of information from and about users of the Platform, including:

  • Personal identification information such as your name, address, phone number, and email address.
  • Financial information like bank accounts and cryptocurrency wallet addresses.
  • Information necessary to complete Know Your Customer (KYC) & Anti-money Laundering (AML) checks.
  • Any other information voluntarily provided on the Platform or our agent’s platform for TrueUSD during the course of the relationship.
  • Information about your internet connection, the devices you use to access the Platform, and details of Platform usage.

How Are Your Data Collected?

We primarily collect data directly from you. This includes when you:

  • Register online for an account or provide information on the Platform or our agent’s platform for TrueUSD.
  • Participate in customer surveys or provide feedback via message boards or email.
  • Access our website through your browser’s cookies.
  • Navigate through the Platform, where generic information about your usage and equipment is collected automatically.

Do Not Track Settings

We do not track, plant cookies, or utilize advertising when a Do Not Track (DNT) browser mechanism is enabled.

How Will Your Data Be Used?

Information collected from you, including personal data, may be used:

  • To process transactions and manage your account.
  • To send you special offers on products and services.
  • To maintain the daily operation of services provided to customers.
  • To meet disclosure requirements under applicable laws or guidelines.
  • To provide information, products, or services requested by you.
  • To verify and validate your identity through the KYC/AML process.
  • To provide notices about your account, payments, or changes to the Platform.
  • To fulfill contractual obligations and enforce rights.
  • For any other purpose disclosed when you provide the information.

Disclosure of Your Information

Your data may be shared with affiliate companies, business partners, service providers, or regulatory authorities as necessary to provide services or comply with legal obligations. We may also disclose aggregated information about users that does not identify individuals.

How Are Your Data Stored?

To provide services as described in our Terms of Use, information may be stored, processed, and transmitted globally. Personal identifying information is retained for seven (7) years after account termination to comply with local laws and regulations.

Data Security

We employ measures to secure your personal information, including unique customer IDs and passwords, encryption technologies, and regular malware monitoring. While we strive to protect your data, transmission over the internet is not entirely secure, and we cannot guarantee absolute security.

Marketing

By using our Platform, you consent to receive information about our products and services. However, you may opt out at any time by unsubscribing from marketing emails or contacting us at support@trueusd.com.

What Data Protection Rights Do You Have?

You have the right to access, rectify, erase, restrict processing, object to processing, and data portability. If you wish to exercise these rights, please contact us at support@trueusd.com.

Accessing and Correcting Your Information

You can review and edit your personal information by logging into your account on the Platform or by contacting us at support@trueusd.com.

Cookies

We use cookies to enhance your website experience. You can manage your cookie preferences in your browser settings, although disabling cookies may affect certain website features.

Third Party Links

Links on the Platform may direct you to external websites whose privacy practices we do not control. We are not responsible for the privacy practices or content of these websites.

Changes to Our Privacy Policy

Any changes to our Privacy Policy will be posted on our website, and material changes will be notified on the Platform.

Contact Information

For questions, comments, or to exercise your data protection rights, please contact us at support@trueusd.com.